They worked quickly, efficiently and did a superb job...

From: Nancy
Thank you for cool air. Thanks to Don for his quick response to assess the problem and the recharge to get me through the weekend. Special thanks to Todd and the other installers. They worked quickly, efficiently and did a superb job. They left the utility room cleaner than it was when they started. I had removed the door to the utility room and they put it back. I appreciate your quality work and a job well done.

We are happy to recommend City Wide to friends

From: Harry in Urbandale, Iowa
This letter is to acknowledge the excellent customer service provided by your employees. They removed our old heating and AC system and installed a new system. They arrived on time both days, kept the work areas inside and outside of our house picked up and clean and answered all of my questions about our new system. Since I had to prune some bushes to make room for the new AC unit, they offered to haul away the cuttings with the other trash and made some minor repairs to our ducting to help with appropriate airflow. In summary, they exhibited the professionalism and courtesy that is often absent when dealing with home repair and maintenance personnel today. They are a positive reflection on your company and should be commended for a job well done. I trust that I am not the only person impressed with their work. We first called City Wide for repair work several years ago and were similarly impressed with the professionalism of your service technicians. It is apparent that you train your employees in customer service issues and expect them to provide more than just technical heating and AC skills. We are happy to recommend City Wide to friends and neighbors and will call you with all of our future heating and AC needs.

I will highly recommend City Wide...

From: Katy
Thank you so much for the professional and prompt service that you provided when my water heater went out. I greatly appreciate the lengths you went to for me. I will highly recommend City Wide to my co-workers and friends.

polite and knowledgeable...

From: Cherry
Thank you very much for replacing our heating and cooling system in such a timely manner. The technicians were very polite and knowledgeable.

Your company is the best!

From: Dick
Thank you for coming to our rescue so quickly when a competitor failed to find and fix the problem with our furnace. I called to ask for help with a furnace problem. You took my call and were quick to dispute a competitor’s quote to replace two motors and the control board on our Bryant furnace. In fact, their employee was unable to find the problem or rapid cycling and recommended a new furnace for over $3000. You suggested that a City Wide technician check the problem the next day. Your very able employee solved a high-pitched tone problem…the other company had installed that new motor a year ago. He found no high amperage draw as they earlier claimed. When the cycling problem did not reappear while he was here, he finished by checking other components and oiling the blower motor. The next day the furnace began to rapidly cycle again so I called at 8 AM. Although my technician was scheduled in Norwalk for that morning, he arrived here that afternoon. Thinking he found a loose connection, he placed new connectors on all the wires. The furnace has not missed a beat since then! Thank you for taking the time to check that repair quote, even though it was late in the day, and for sending someone so competent and dispatching him so promptly. Your company is the best!

treated fairly and well...

From: Linda
City Wide, I just wanted to thank you for taking care of the furnace and air conditioner in my home for 10 years. I realize that is your business but I’ve always felt like I’ve been treated fairly and well. Thank you again.

Thanks for the great service;

From: Don in Adel, Iowa
the technician did a great job. City Wide will be at the top of our list when we build our next house. And thanks to Nonie for helping us to get the problem resolved quickly. You have earned our recommendation.

Thank you for the work done

From: Mike in Urbandale, Iowa
Furnace and water heater work great! I also appreciate your completing the MidAmerican Energy forms. Thank you for your great service.

Read a Testimonial from a City Wide Geothermal Customer